Privacy Policy
1. Introduction
Welcome to ToolVize. We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (toolvize.com) and use our suite of free online digital utilities and premium services (collectively, the "Services").
Please read this privacy policy carefully. By accessing or using our Services, you signify that you have read, understood, and agree to our collection, storage, use, and disclosure of your personal information as described in this Privacy Policy.
2. Information We Collect
We may collect information about you in a variety of ways. The information we may collect on the Site includes:
- Personal Data: Personally identifiable information, such as your name and email address, that you voluntarily give to us when you register with the Site, upgrade to a Pro account, or contact us for support.
- Derivative Data: Information our servers automatically collect when you access the Site, such as your IP address, your browser type, your operating system, your access times, and the pages you have viewed directly before and after accessing the Site.
- Tool Usage Data: Certain tools, such as the QR Code Generator, may require you to upload images (like business logos). These files are processed securely to generate your requested output. We do not permanently store files uploaded for free-tier temporary processing. Pro users may opt-in to save their generated history.
3. How We Use Your Information
Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the Site to:
- Create and manage your account (for Pro/Business users).
- Process transactions and send related information, including purchase confirmations and invoices.
- Deliver targeted advertising, coupons, newsletters, and other information regarding promotions and the Site to you.
- Monitor and analyze usage and trends to improve your experience with the Site.
- Respond to customer service requests and support needs.
5. Third-Party Services
We may share your information with third parties that perform services for us or on our behalf, including:
- Analytics: Google Analytics (to understand our website traffic).
- Advertising: Google AdSense (to serve advertisements that keep our core tools free).
- Payment Processing: Stripe (to process Pro and Business subscription payments securely). We do not store your raw credit card data on our servers.
- Email & Newsletters: Resend (to send transactional and marketing emails). When you subscribe to our newsletter, your email is stored securely with Resend for delivery purposes.
- Hosting: Vercel and Supabase/Prisma (to host our infrastructure and databases securely).
6. Data Storage and Security
We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.
Inputs processed by our free tools (such as links shortened or text converted to QR codes) are generally processed ephemerally. If you are a Pro user utilizing the "Save History" feature, your generated data is stored securely in our PostgreSQL database utilizing industry-standard encryption at rest.
7. Your Rights (GDPR & CCPA)
Depending on your location, you may have certain rights regarding your personal data:
- EU Residents (GDPR): You have the right to request access to your personal data, request correction or deletion, restrict processing, and request data portability. If we have collected and processed your personal data with your consent, you can withdraw your consent at any time.
- California Residents (CCPA): You have the right to request that we disclose certain information to you about our collection and use of your personal information over the past 12 months. You also have the right to request the deletion of your personal information, and the right to opt-out of the "sale" of your personal information. (Note: ToolVize does not "sell" your personal information to third parties in the traditional sense, though ad tracking may fall under this definition).
To exercise any of these rights, please contact us using the information provided below.
8. Children's Privacy
Our Services are not directed to, and we do not knowingly collect personal information from, children under the age of 13. If we become aware that a child under 13 has provided us with personal information, we will take steps to delete such information. If you become aware that a child has provided us with personal information, please contact us immediately.
9. Changes to This Policy
We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date at the top.
10. Contact Us
If you have questions or comments about this Privacy Policy, please contact us at:
Support Form: Visit our Contact Page